DOLS Logo

DOLS

Digital Online Learning System
Legal & Governance Office

Platform Legal Center

Read DOLS operational policies. Our guidelines align strictly with institutional rules and digital security compliance in India.

Legal Guidelines

Compliance Support

Questions regarding our data retention protocols, student security vaults, or digital platform compliance?

Message Legal Team

Shipping & Delivery Policy

At DOLS (Digital Online Learning System), operated by **DR PRABHAT KUMAR SAHA INSTITUTE OF SCIENCE AND CULTURE**, we supply pure-play digital assets, software portals, and virtual exam platforms.

1. Nature of Delivery

DOLS is a 100% digital platform. We do not dispatch any physical packages, parcels, printed reports, or textbooks to your home or school address. All educational dashboards, exams, and homework modules are delivered strictly through electronic channels.

2. Electronic Access Timelines

Access keys and school directories are generated and activated within **24 hours** from receipt of successful fee verification:

  • Transaction Confirmation: Upon successful transaction via our verified payment gateway, you will receive an automated transaction invoice straight to your billing email address.
  • Credential Issuance: Student logins and teacher dashboard links are generated and dispatched securely via email and SMS inside the 24-hour setup window.

3. Shipping Charges

Zero Shipping Fees: Since all services are fully digital, DOLS levies absolute zero packaging, logistics, or transport fees. The pricing presented on your custom institutional invoice represents the full, comprehensive price for software usage.

4. Delivery Failure Rectification

If you fail to receive transaction confirmation emails or dashboard credential SMS alerts within 24 hours of successful payment, please do not panic. Connect straight with our platform support at support@dolsindia.com. Our database engineers will re-run secure credential dispatches immediately.